In this era of social media and instant reviews, the race for the top spot in the marketplace has become very aggressive. Customers are increasingly educated about different options and businesses.

The company offers digital customer satisfaction tools to brick mortar companies to help them capture real-time, on the spot customer comments, ideas, concerns and ratings – delivered by real customers using their own cell phone

Opiniator helps companies track customer experiences through instant comments and ratings captured through their mobile phones as the customer is at the business location.

This is combined with real time analysis, alerts, tracking and benchmarking so the business can fix any issue, recover any customer and prevent negative feedback going online.

Founded in 2009, Oberon3 has developed OPINIATOR. A SaaS (software as a service) digital comment card to help businesses improve guest satisfaction, and retention

Opiniator helps businesses track customer shopping experiencethrough instant comments and ratings captured through their mobile phones

The company offers SaaS digital customer satisfaction tools to brick mortar companies to help them capture on the spot customer ratings and comments