Operating the retail stores that generally sell the clothing and accessories, boutique owners possess a great background in fashion, retail and customer service in order to become the entrepreneurs. Being the owner, he needs to manage the daily operations of the spaces as well as perform various administrative and financial tasks that help the boutique remain financially viable. Have a look at various duties and responsibilities of boutique owners –
Hiring and training the staff
it is the responsibility of the boutique owner to hire and train the staff members. Thus, he must identify the staffing needs and thus review the resume accordingly. He needs to figure out whether the applicant has the required experience and personality for the position or not.
Maintain customer satisfaction
Boutique owners play a very significant role in maintaining the customer satisfaction. They have the responsibility to answer the customer questions about various items or placing the special orders. They need to resolve the conflicts and manage the unhappy customers.
Ensures the financial solvency of business
It includes various tasks ranging from calculating and paying sales tax to managing payroll and ensuring that all the liabilities are paid on time. These boutique owners can also create sales and promotions in order to ensure the profitability.
Maintain the inventory levels
It is the responsibility of the boutique owners to maintain the inventory levels. Thus, they need to make sure that the sales floor is well-stocked throughout the day.
Thus, the boutique owners have to decide what to stock and how to run their stores. Being a fashion boutique small business owner, Sherita Dixon-Cole possesses great customer servicing skills in order to create lasting relationship with others in order to better serve them. She considers it her responsibility to meet with the potential consultants in order to inform them about the policies and processes. Besides, she always keeps abreast with the latest products in the industry.
About Sherita Dixon-Cole
Previously serving as HR generalist at CLD Solutions, Sherita Dixon-Cole arranged all aspects of domestic travel and provided the visitor assistance and arranged departmental luncheons. Sherita collaborated with human resources managers, recruiters and hiring managers to generate the offer letters and individual employee benefit packages.