Employee retention can be crucial to a successful business. It’s important to David S Cutler CPA that he retains quality employees and maintains a positive workplace. He believes having a strong staff is essential to long-term success.

“If you have a high turnover, it’s somewhat difficult to build strong relationships with clients,” says David S Cutler CPA. “Eventually, clients may feel uneasy or concerned about office issues if they’re continually dealing with someone new.”

Having employees that stay with a company for a long time can help ensure customer satisfaction, effective planning, satisfied work energy and an extremely knowledgeable staff. David S Cutler CPA strives to find the best of the best and does what he can to make sure they stay.

One effective method David S Cutler CPA has found to ensure this retention is by expressing his expectations from this beginning, so everyone knows what’s expected of them on a daily basis. “People like to be accountable; they like to know what is required and generally they want to succeed,” says David S Cutler CPA. He keeps expectations clear and projects an attitude of success and encouragement throughout the office.

“I want my employees to be happy coming to work,” says David S Cutler CPA. “If my employees are happy, the clients are happy, which all makes me very happy.”

Just as David S Cutler CPA genuinely cares for his clients, he genuinely cares for his employees. He likes to promote from within when feasible. David S Cutler CPA respects loyalty and has found that those who’ve worked in length with the clients’ workload are better able to manage new employees hired to take the promoted employee’s place. Just recently, David S Cutler CPA promoted two senior staff members to supervisor positions and they now oversee several tax preparers and train new employees.

It is important to David S Cutler CPA to have strong relationships within the firm and that employees be rewarded for hard work and promoted. That is the best situation David S Cutler CPA can create - a successful and caring environment.