Ecosmob Technologies is an India based IT company. It operates from Ahmedabad, Gujarat, India. The company offers different VoIP solutions for many years. One of the solutions is an Interactive Voice Response System. The company has now launched to offer industry specific IVR systems. One of such specific IVR solutions is a payment processing IVR system.
The payment processing IVR solution is used for processing the payment and paying the bills. Thus, it can be used by a wide range of industry verticals. It can work as a standalone solution for processing the payment of the customers using a voice response system or it can be used as an integral part of the whole system or a billing module. This solution plays different voice prompts, the customer can interact with the system by inputting the answers and move to the next steps until the payment is processed completely. The payment processing IVR system is armed with the required security features so the sensitive data and information can be preserved and the payment can be processed securely.
There are so many industries which can leverage benefits of this type of IVR solution such as:
VoIP or any other type of service providers
“The payment processing IVR solution offered by the company will have a different voice prompts and features based on the industry. The solution will come with the GUI based admin panel. So the organization can operate it as and when they want to, without any specific support requirement. As it is a software solution, you wouldn't require much investment as it's a one time investment and lifelong benefit gaining.”, stated representative of the company.
The representative of Ecosmob Technologies further added, “If we take a specific example of an industry for a use case, then the bank can use this type of the IVR solution for different types of transactions such as creating an FD or transferring funds to another bank account. The insurance company can allow the customers to pay their insurance premium using the payment processing IVR system. The VoIP or any other type of service provider can take maximum benefit of this type of IVRS. The reason is the customers of such service provider has to pay the monthly bills. Thus, the payment processing IVR solution can automate this payment processing activity.” stated the representative of the company.
More details of the payment processing interactive voice responsive solution is available on the asterisk specific website, which is accessible from this URL: https://www.asteriskservice.com/solutions/paymentprocessingivr