Ziqitza Health Care Limited has been a pioneer in providing emergency medical and transport services in India since 2005. The concept behind its formation was that no person should ever lose their life due to delays in the arrival of emergency services. with 3000 ambulances on ground and more than 9000 EMS healthcare workers on the frontline fighting the war against COVID 19. The company is working in partnership with the state government and supporting relentlessly in handling this critical situation.

“Each individual of our team has experienced extreme personal hardship in serving the citizens of this country since the covid crisis unfolded With their primus objective being the service of people in trying times like these, we had to up-scale our services over-night. A twofold approach was adopted to manage COVID-19 situations. Firstly, we work to provide ambulances for covid patients and their families with proper precautions and followed strict protocols for sanitization to avoid any cross infections to the patient and our staff. Secondly, weensured disrupted services of tele medical helpline (104) to give people verified information regarding the disease and keeping panic and mental stress at bay.“, Mr. Amitabh Jaipuria - CEO &MD , Ziqitza Healthcare Limited tells us.

Since the onset of the pandemic, ZHL has been answering each call regarding covid with utmost care and in adherence with protocols received from state governments.

In battling with covid, we had to scale up our call centre manpower, EMTs on ground, number of paramedics and prepare to receive 10x of calls inflow in a day than usual. With the healthcare policies evolving dynamically during the pandemic, Ziqitza, being the first line of defence in the pandemic, had to scale up overnight. This experience taught us to leverage our training, protocols and relationships with vendors/employees to ensure that their services are not impacted. Ziqitza Rajasthan & Ziqitza limited Rajasthan had voiced similar thoughts during the pandemic.