Do you maintain transparency about the organization's objectives and are all employees 100% familiar with them?

Would your business still run successfully, if you were 4 weeks on a remote island without any mobile phone or internet access? What is required to ensure staff engagement? Do your managers assume full ownership and responsibility for their role?

We help with:

• Defining Rules of Procedure / Delegation of Authority
• Delegation & Control Mechanisms
• Staff Engagement & Motivation
• Leadership awareness and coaching
• Time Management
• Personal Objectives and how to achieve them

We assist you with becoming a more efficient leader, who can spend a larger amount of time on staff development and motivation.

Risk Prevention & Risk Management.

Risks can be costly and should therefore be limited or ideally avoided. The best claim is one, which does not occur in the first place. Are your employees trained in preventing risks?

Topics we cover:

• Standard Terms & Conditions
• Customer Contract Management
• Limited Liability Contracts
• Liabilities according to International Conventions (CMR, Montreal Rules, Hague-Visby, Hamburg Rules, COGSA)
• Claims Prevention & Claims Management
• Denied Party Lists & sanctioned countries
• Types of insurances and covers

Risk prevention is as important - if not more important - as ensuring top-line growth of your organization. We help you implement a sustainable system that will help preventing risks and claims.

Performance Management.

Performance management provides you with the tools to align the company's objectives with those of departments or individuals. It provides clarity for each individual in how far they can contribute to the overall success of the business, but it also makes the delivery of tactical or strategic goals more effective. Ideally you wish to incentivize outstanding performance.

Performance Management provides:

• transparency of objectives
• focusses on overachieving objectives, not just reaching them
• a financial gain for the organization
• an engaged and motivated workforce

It is imperative to review and provide feedback on performance to individuals not only during regular appraisal talks but continuously throughout.

We have several proven systems in our tool box and suggest a model that suits your organization.

Sales Direction & Sales Management.

Why is sales direction & sales management essential for your business? Well, pretty much your entire topline growth depends on it, and it is important to create a focus area, in which you want to and can be successful. Be this a product-, a trade lane-, or a vertical market focus. A focussed approach yields certainly much better results than trying to be the Jack of all Trades. Furthermore, certain products, industry segments or trade lanes have higher profitability per shipment than others.

Deploying your commercial resources in the right way is equally important. Do you have hunters or farmers and are these resources indeed correctly deployed in Field Sales and Key Account Management? Do you focus on a particular vertical market and do you have the right competence for this vertical?

Some of the following key figures will assist in managing sales teams successfully:

• Return on sales investment
• Usage of and data quality in the CRM
• Pipeline strength vs. budgeted topline growth
• Hitrate, conversion and churn

We assist you in defining and implementing a comprehensive sales strategy that not only ensures top-line growth, but also achieves sustainable profit margins.

For more details on our products and services, please feel free to visit us at Performance Management, Business Strategy, Productivity Improvement, Increase Profitability, Supply Chain Consultant