LiveSalesman, a leading provider of Outsourced Multilingual Sales and Customer Contact Solutions for businesses has topped the charts by delivering a comprehensive package of services. In ‘everything as a service’ world, the renowned customer support centre is delivering extended services in the best possible way.

By providing Multilingual customer support services, the support centre has turned the barriers into bridges as the executives can communicate with the client in their native language. Currently they provide Multilingual Call Center Services in over 20 Asian and European languages including Arabic, Japanese, Spanish, French, German, Chinese, Italian and Korean. Clients can explain their issues more specifically and understand the solution effectively.

As quoted by a company representative “ Since all our call center agents are native speakers, they not only speak the local language but converse using proper, localised colloquial speak to to make sure that they don’t just convey but connect with the customers. Their familiarity and understanding of local cultural nuances makes your international customers feel like you’re just around the corner.”

Moreover, the support centre delivers live chat services, which boosts the overall conversion from 6 to 10% and improves the client retention ratio. Round the clock support services are capturing sales revenue from as high as 65 to 90%. Outsourced customer support services can prove to be a game-changer for both small and medium business firms. Their support team is available 24X7X365 to resolve customer queries with omnichannel support making it easier for customers to reach the support team quite effectively.

LiveSalesman ranks as the best customer service outsourcing company in the industry mainly due to their varied featured services. The varied services provided by LiveSalesman include Live chat support, e-commerce sales solution, customer support, email support, technical support, Inbound call centre services, call centre solutions for hospitality businesses, call centre and BPO for the travel industry, appointment booking for salons and spas and online personal shopper live chat solution.

They have designed customised Appointment Setting, Revenue Enhancement and Customer Service Solutions for servicing Salon and Spas to address their specific needs. The true product experts at LiveSalesman caters to client queries more appropriately compared to regular customer services making it a premier customer servicing hub.

The strength of LiveSalesman lies in creative and innovative solutions, delivering high-end customer experience and back office solutions. They work with their client like a partner to analyse the existing processes and identify challenges and areas for improvement. The work rendered by them brings about changes that not only enhance their customer experience but also makes the task much more cost and time efficient. They help their clients automate tasks which can be done without human intervention so that the customer service team can focus on delivering extraordinary customer experience and generating additional revenue.