Included Hosted PBX Features:

Virtual Auto Attendant:

An automated receptionist that answers the phone and provides customized messages used to connect callers to pre-configured destinations.

Live Person Answering

Setup a telephone number to ring a specific extension first, or a group to enable sequential or simultaneous rings. This enables your company to have a live person answer the caller, and not an auto attendant.

Voicemail Greeting Options:

Unavailable / Busy / Employee's Name

Direct Inward Dialing (DID):

Setup a telephone number to dial directly to a device or extension.

Extension Dialing:

Your Cytracom Hosted PBX can support multi digit extension dialing.

Custom Caller ID:

Customize the appearance of your outgoing Caller ID by outgoing number or by extension.

Voicemail:

Associate a voicemail box with an extension.

Voicemail to Email:

After a voicemail is received, the Cytracom PBX will send the voicemail as an attachment to any valid email account that you enter into the Cytracom Portal

cloud-based phone system