United Kingdom company called Acumen, based in Coventry, and has been customising bespoke software solutions for many years. Their approach to bespoke software development is every company’s dream come true. Acumen’s practices display genuine desire to provide perfect solutions and superb customer service to all of their clients, large and small.

Coventry is home to the bespoke software development company, Acumen. For years, Acumen has enjoyed a special niche in the IT bespoke software development world, but with their customer centric practices, they may soon find themselves swamped.

There are many companies who believe that bespoke software solutions are too expensive and will neglect to get a quote. Further, companies that tried to work with modified software packages in the past, may eventually find that it was money down the drain. Modified packages can cause additional costs in employee training, system crashes, incompatibility with existing software, and other issues. Acumen is able to provide companies with a project agreement, which allows the company to have a guaranteed price point. There are no unexpected surprises at the end of a project, which can be a worry when dealing with any type of programming and developing project.

Another worry for some clients is the support and copyright issues of the custom-created bespoke software. Acumen fully understands this concern and refuses to rope clients into the typical cycle of dependency just so they can obtain residual income from maintenance, support, and upgrades or modifications to the solution they created. While common sense may dictate that it would be more cost-effective and efficient to go back to the company who created the bespoke software solution, they do not require it and provide the client with a certificate turning over full rights of the software to the client.

Acumen does what it can to keep costs down, but still provides impeccable customer service to their clients. They refuse to outsource their work although they might be able to get cheaper rates for the work, because the customer ultimately suffers when they no longer have control and feedback regarding their own project. Keeping workers in-house allows clients to communicate with anyone working on their project and receive accurate information. This also ensures that both the clients and Acumen developers fully understand the project and the work involved. Acumen begins their process by doing full needs assessment and learning how the business works and what it does and does not need in a bespoke software solution.

Acumen will freely admit that a packaged deal, rather than bespoke software development may be the proper choice for the company, just in case a large project needs to be completed in a very short amount of time. But as any company who has tried that sort of emergency software knows, it may be worth the wait or even the cost to redo the software and get a customised bespoke software solution later. Acumen only builds bespoke software from scratch and therefore offers truly customised solutions for businesses, without unnecessary and costly additions.
Acumen knows Bespoke software development http://www.acumensystems.com and can customize Bespoke software http://www.acumensystems.com for companies with pricing guarantees.