KloudData, an SAP partner, today announced it has achieved Partner Center of Expertise certification from SAP SE. Following an extensive audit of its service and support organization, KloudData has been verified as offering support to its customers in accordance with SAP’s current technical and organizational standards.

The Partner Center of Expertise certification is a support center certification offered by the SAP® Digital Business Services organization, supported by SAP’s Partner Services Delivery team. It covers a partner’s entire support center, including support staff, support processes and infrastructure. Certification validates that a partner’s support organization fulfills the minimum requirements needed to provide high-quality support services to its customers for SAP Business All-in-One and SAP BusinessObjects™business intelligence solutions. The certification is mandatory for all partners selling, providing and delivering compliant customer support processes.

“Achieving this certification is a key differentiator in the marketplace for KloudData,” said Jaykant Parekh, Co-Founder, President and Chief Delivery Officer, KloudData. “It clearly shows that our support operations and services in support of SAP solutions comply with SAP standards. As such, our customers can be confident that they are receiving high-quality support of their implementations of SAP solutions.”

To qualify for this certification, KloudData uses SAP Solution Manager as a key element of its support infrastructure, and 40+ of its support consultants are SAP-certified. Partner Center of Expertise certification is valid for two years till July 31, 2018.

Since its first Partner Center of Expertise certification in 2014, KloudData has moved its focus on making ‘quality’ a top priority when it comes to delivering reliable support services to its clients. The certification demonstrates KloudData’s continued adherence to SAP’s stringent quality standards and its commitment to drive excellence in its global support services.

SAP innovation extends to breakthrough technologies shaping IT and business trends. And that’s what KloudData’s collaboration with SAP aims to achieve.

About KloudData

KloudData is a leading global software solutions and services provider with comprehensive, cutting-edge capabilities in bringing together Enterprise, Analytics and Mobility technologies to offer high value business solutions. Our primary focus is to forge a trusted partnership with our clients. KloudData’s high value solutions and services help reduce costs, complexities and risks while improving operational efficiency and accelerating business growth through improved decision making at all levels.

Headquartered in Fremont, CA (USA), KloudData has global offices in Columbia, MD (USA), Bangkok (Thailand), Nagpur (India), Pune (India), and Mumbai (India) to provide round-the-clock solution and support to its clients.

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To find out how KloudData can help your company, visit us online at www.klouddata.com

To learn more about KloudData solutions, contact [email protected]