They have now made a promise to everyone who has a boiler fitted by Serviceteam that they will answer any queries and stay until the client is comfortable with their product.

· Serviceteam Ltd is one of London’s leading property service companies.

· Over 50% of their customers did not fully know their boiler.

· Every year money is lost and energy wasted because of incorrect use.

· Serviceteam are making a promise to tell and reassure all of their customers who have a boiler fitted by them about how to use it correctly.


Serviceteam’s recent survey showed that over 50% of their customers were uncertain of how their boiler actually worked. After discovering this they have now made a promise that each boiler fitted by Serviceteam will be fully explained and any questions the client may have will be answered. They have also committed, that even if the appliance was not installed by Serviceteam and the customer has other gas work done by them that they are still going to answer any questions the client may have about their boiler while they are on site.

Simon Barney Head of Operations Said: “It has always been important for us to provide our customers the very best service possible, conducting surveys such as this one enables us to find areas where we can really make a difference. We believe that providing our customers with as much knowledge as possible about their appliance will save them money in the long term and we are excited to roll out this promise to every one of them.”

Serviceteam are the complete property maintenance company for both home and business. Offering highly experienced professional trades people for every job, they provide plumbers, drainage engineers, gas engineers, electricians, gardeners, landscapers, painters, decorators, IT and computer repair engineers, satellite engineers, aerial engineers, audio visual engineers, home security engineers, handymen and even carpet fitters. Serviceteam cover households and businesses across London, the Home Counties and South East England, and we're expanding all the time. Their aim is to give you a fast, efficient service at a reasonable price using honest and trustworthy tradespersons.

One of Serviceteam’s Plumbers said: “Being a professional plumber myself I can occasionally take for granted the practical skills I possess, but the survey which has been carried out really opened my eyes. I am proud to be in a position to pass on some of the experience I have gained to our consumers and hope they will take the chance of learning a lttle bit more about their home boiler.”

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