Choose small business phone systems


Posted August 22, 2013 by johnharisson

If you are the operator of a small business, regardless of its domain, and you need more than one phone line, there are certain solutions available.

 
If you are the operator of a small business, regardless of its domain, and you need more than one phone line, there are certain solutions available. For once, implementing the standard plain old telephone service might be enough. But once there are more employees involved and the office environment is more serious, then implementing small business phone system makes more sense. Nowadays, there are many options available, including PBX systems, hosted PBX, VoIP and more. For managing the business better and to avoid cluster, each employee should have his/her own phone, with separate extension. Also, if there is a conference room for example, a phone is more than recommended inside, as employees can dial remotely.

But how can one know exactly what small business phone systems to get? There are some aspects that you can consider to help you take the best decision. First of all, it is essential to consider the business needs and the current situation of the business. Are individual extensions for voicemails required? How many more employees will be hired within the next years? Should calls be redirected to employees in remote locations? You will find many solutions online and it is best to prioritize the needs before choosing a certain one. Despite the fact there are numerous business packages to choose from, most of them offer common features.

Basic small business phone systems are ideal in certain situations and for basic needs, but optional features can add that extra edge and allow business owners to expand their capabilities. For instance, there are options such as auto-attendant. This can give the impression of a larger business, as people who call hear a computerized voice that will offer them several options. Incoming calls can be redirected to the right employees, as there will not be just one answering the phone each time and putting customers on hold. Also, if one employee is unable to answer the phone, instead of putting the customer on hold, the call will be forwarded to another person.

Once you have gone through all these aspects, you can decide on the type of small business phone systems available. Hosted PBX is one of the possible solutions. The phone system is more sophisticated, but it doesn’t require the installation and investment of phone equipment. It is perfect for small sized and medium sized businesses. The whole telephone system is managed by VoIP provider. Employees can even work from home, while they are on the road, from their hotel room, or wherever they are. Callers can be transferred, they can be put on hold and conference calls can be also set up.

There are some key aspects that hosted PBX offers and they should definitely be considered. It is up to the business owner to decide if the existing telephone service should be kept or replaced; the service can be used with mobile phones and landlines. If you are familiar with cloud based concepts, then you will have no problem understanding hosted telephone services. Not to mention there are notable advantages, such as cost savings, flexibility, the ease of use and the quick setup.
If you want to take your business to another level, you should consider small business phone systems http://www.mybusinessvoice.com.au/ . Discover the great features of hosted PBX http://www.mybusinessvoice.com.au/ and you will not regret the choice.
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Issued By john
Country United Kingdom
Categories Business
Last Updated August 22, 2013