USA, 30th November 2017- REVE Chat, offers online live chat software known as the REVE Chat software to web-based business sites. The REVE Chat software aims to help online businesses to develop a strong relationship with their clients to meet their expectations. The REVE Chat software also intends to assist retailers to become experts in alleviating all the irregularities in their support services, which in turn keeps their brand name immaculate.

Speaking about the REVE Chat software, a Senior Executive said, “If you are to deliver excellent support service, you initially need to know your customers. ‘Visitor Analytics’ found in our live chat software allows you to monitor and track website visitors and obtain comprehensive information about the pages they have viewed, the total sum of chats have been initiated, past visits and much more. ‘Visitor Analytics’ also assists you to analyze the customer behavior so that you can connect in a more bespoke and targeted method. You can observe the key metrics and optimize the entire procedure for both the website visitors and support agents.”

REVE Chat allows a user to receive all customer chats without logging into dashboard each time using an email transcript. This option is valuable when there is insufficient time to check each chat thereby saving time and effort. Also, all offline messages left by website visitors when support agents are unavailable can be sent to an email id using this option. There’s no need of logging into dashboard each time to check if there’s an offline message. This option also saves much time and supports the delivery of better service.

Users can also add a live website chat widget on the REVE Chat software since this will help them handle chat requests more efficiently when all their agents are busy in assisting other customers. They can add the ‘Queuing’ feature found in their live chat software. The ‘Queuing feature’ allows a website visitor to get an idea of how long they need to wait to initiate a conversation with a support agent. At the same time, they also can see their progress and exact position in the queue. This feature also helps support agents focus on the ongoing chats before beginning new ones, and it lets a user modify the total sum of concurrent chats for each agent.

About REVE Chat

REVE Chat offers the best online live chat software for websites, that helps you provide the fastest way to engage your customers with live chat & voice chat services. REVE Chat, the online live chat software can be integrated on the website within a few minutes thereby helping visitors get instant help.

Contact Details
Latitude Brickell Centre
175 SW 7th Street, Suite
1900, Miami, Florida – 33130 USA