Kuala Lumpur, 31st May, 2023 – FriendHRM, a leading provider of HR software solutions, is thrilled to announce the launch of its latest feature set, integrated Customer Relationship Management (CRM) capabilities. With the addition of CRM functionality, FriendHRM offers a comprehensive, all-in-one solution that empowers businesses to streamline HR processes and enhance customer relationship management on a single platform.
FriendHRM has long been recognized as a top-tier HR software provider, offering a wide range of HR management features, including Attendance Management, Leave Management, Payroll, Task Management, and Claims Management. The introduction of CRM features marks a significant milestone in the evolution of FriendHRM, enabling businesses to seamlessly manage their HR processes while also nurturing and strengthening customer relationships.
Key highlights of the new CRM features include:
1. Contact Management: Easily manage and organize customer contacts, communication history, and important details within a centralized database.
2. Opportunity Tracking: Track sales opportunities, manage leads, and monitor the progress of deals to optimize sales and revenue generation.
3. Customer Engagement: Maintain a 360-degree view of customer interactions, including emails, calls, meetings, and tasks, to provide personalized and efficient customer service.
4. Sales Pipeline Management: Gain visibility into the sales pipeline, track sales stages, and forecast revenue to streamline sales processes and drive business growth.
By integrating CRM functionalities into the existing HR software suite, FriendHRM offers businesses a unified platform to effectively manage employee-related processes alongside customer relationship management. This integration eliminates the need for multiple software solutions, reduces complexity, and promotes seamless data flow across departments.
"We are delighted to introduce CRM features into FriendHRM, taking our software solution to new heights," said Jitendra Gautam, CEO of FriendHRM. "With this integration, we aim to empower businesses to not only optimize their HR operations but also build and maintain strong customer relationships. FriendHRM is now an even more powerful tool for organizations seeking an all-in-one solution that drives efficiency and supports their growth objectives."
FriendHRM's commitment to continuous innovation and meeting the evolving needs of businesses has led to the development of these new CRM capabilities. By leveraging the CRM features within FriendHRM, organizations can enhance customer engagement, improve sales performance, and foster long-term customer loyalty.
To learn more about FriendHRM and explore the new CRM features, visit www.friendhrm.com.
About FriendHRM: FriendHRM is a leading provider of comprehensive HR software solutions, offering businesses a powerful platform to streamline HR processes and enhance productivity. With a range of features including Attendance Management, Leave Management, Payroll, Task Management, and now integrated CRM capabilities, FriendHRM empowers organizations to optimize HR operations and nurture customer relationships efficiently.