Complementing its status as the only Middle East function for managing the ING (L) Invest MENA Fund, as well as segregated mandates for regional and international clients, ING Investment Management Middle East has appointed eHosting DataFort (eHDF) as the managed IT services provider for its operations.
Through hosting a disaster recovery (DR) site, eHosting DataFort will seamlessly manage operations and business continuity for ING Investment Management Middle East.
Following a process of due diligence and management review, eHosting DataFort was selected for its reputation as a reliable and credible service provider with a varied client portfolio. Furthermore, appointing a provider with a local presence in Dubai was an important pre-requisite for the investment management firm.
The IT infrastructure at ING Investment Management Middle East is highly secure with business continuity and disaster recovery plans put in place to mitigate any high risk situations. The production servers and infrastructure are currently located at the firm’s data centre in DIFC, while the eHDF facility is used as a secondary disaster recovery site.
Yasser Zeineldin, CEO at eHosting DataFort, said: “Financial institutions are extremely conscious about reducing any threats to their network and IT infrastructure as they operate with critical client data and information. We have seen these organisations invest heavily in protecting their IT environment by implementing disaster recovery and business continuity solutions”.
“Our engagement with various customers requiring comprehensive Disaster Recovery and Business Continuity solutions demonstrates our capability in managing complex IT environments. In addition, our vendor-neutral and analytical approach assured ING Investment Management Middle East of our status as an unbiased partner in selecting best-of-breed solutions for meeting their specific requirements.”
Carmela R Bautista, Head of Operations and IT at ING Investment Management, Middle East, said: “Technology is key to our operations and our the correct IT infrastructure is crucial for us to link back to the global systems and store valuable data. Data back-up and security is vital in order to comply with regulatory and group policies”.
“The business continuity plan and DR project was started from the ground up, by the eHosting DataFort team, supported by our staff and management. With the technical expertise of the team at eHDF committing to an excellent service , we were assured about our capability to continue operating even in the event of an incident.”
eHosting DataFort has established itself as a market leader in the field of hosting and managed IT services with its state-of-the-art data centres, resilient and scalable infrastructure and round-the-clock managed operations. The company has been recognized year-on-year as the ‘Best Managed Service Provider of the Year’ in 2008, 2009, 2010 and 2011 as well as ‘Best Colocation Facility’ in 2010 and 2011.
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