Zenith is a leading Australian company that offers a complete instrumentation solutions service. This includes sales, repair, installation, service and calibration. They provide their services to companies in many different industries, including avionics, medical, warehouses and the food industry.

Even though the company offers many different services, they are world renowned for their calibration service. They offer on and off site services and their clients are always very happy with the service that is provided.

Quality Control

The company believes that calibration is part of the quality control process. If machines aren’t working to the best of their ability, then it is likely that anything that they produce is affected.

Zenith has perfected their calibration method so that they can offer a high level of customer service and reduce the downtime of machinery, during the process. Downtime can result in a loss of revenue, so Zenith makes sure that their process offers reduced downtime.

Cost-effective

For some companies or factories, calibration can be costly. Not only do they have to pay for the service, but they also have to account for the loss of service of the machines.

However, customers that have used Zenith in the past have indicated that their service is extremely cost effective. They offer competitive pricing without reducing the level of their service.

Once calibration has been completed, the company issues each machine with a calibration certificate. This certificate illustrates the requirements of satisfactory calibration to factory settings. They also provide a report on the machine, which documents their every move.

That report is very important to their client should anything go wrong with the machines in the future. Having the report reinforces any health and safety issues and should anything happen to the machine, the client will have evidence that they did everything that they could to make sure that the machines worked properly.

The Team

Zenith has a team of highly trained professional. Their staff members have all received industry level calibration training and they are extremely experienced in working with all machines.

The company also has a team of sales engineers that are not trained in calibration but they display a high level of customer service and they act as the face of the company.

The sales department deals with the customers and makes sure that they have every service that they need. If there is a problem, then the sales team with deal with any customer queries or complaints.

A company spokesperson added, “As a company, we are extremely proud of the calibration service that we offer. We can deal with on-site calibration or clients can sent their equipment to us, to be calibrated in a state of the art laboratory.”

Zenith is a highly sought after company and they have expansion plans to help them deal with the high demand for their services.