Revolutionizing Customer Sentiment Analysis with Google Reviews Integration


Posted June 2, 2023 by xabitanalytics

The latest advancement allows business owners to better understand customer sentiments and make informed decisions. By aggregating reviews from different sources, Periscope reduces bias and offers a more accurate representation of customer opinions.

 
Xabit Analytics, a leading provider of retail analytics solutions, is proud to announce the integration of Google Reviews into its powerful platform, Periscope. This significant enhancement will enable business owners to gain a comprehensive understanding of their customers' sentiments by aggregating reviews from both Yelp and Google, ensuring a more accurate and unbiased analysis.

Periscope, Xabit Analytics' flagship platform, has been leveraging Yelp reviews to analyze customer sentiment for retail businesses. However, recognizing the importance of incorporating data from additional sources, the integration of Google Reviews represents a major milestone in providing a holistic view of customer feedback.

By adding Google Reviews to the mix, Periscope empowers business owners with an even better grasp of their customers' sentiments. Understanding customer feedback is crucial for businesses looking to improve their operations, enhance customer satisfaction, and drive revenue growth. With the integration of Google Reviews, Periscope now provides a comprehensive solution to achieve these objectives.

One of the key benefits of integrating Google Reviews is the reduced likelihood of bias in sentiment analysis. By aggregating reviews from different sources, Periscope ensures a more balanced representation of customer opinions. This multifaceted approach eliminates the risk of skewed results that may arise from relying solely on one review platform, thereby providing a more accurate understanding of customer sentiment.

"We are thrilled to integrate Google Reviews into our Periscope platform," said Bikranta Malla, Co-founder of Xabit Analytics. "By expanding the data sources available for sentiment analysis, we can deliver even greater insights to our clients. The integration not only enhances the depth and accuracy of our analysis but also showcases our commitment to constantly improving our platform to meet the evolving needs of businesses."

Xabit Analytics has always been at the forefront of retail analytics innovation, providing cutting-edge solutions to empower businesses to make data-driven decisions. The integration of Google Reviews into Periscope is a testament to the company's dedication to offering the most comprehensive and reliable customer sentiment analysis tools in the market.
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Contact Email [email protected]
Issued By Bikranta Malla
Business Address PO Box: 14117, Denver, CO
Country United States
Categories Restaurants , Services , Technology
Tags business intelligence , restaurant analytics , review analytics
Last Updated June 2, 2023