One of the leading omnichannel helpdesk software Wowdesk launched a powerful HR helpdesk software to streamline workforce management and foster employee needs. The feature-rich HR ticketing system enables businesses of all sizes to spend more time and effort on critical tasks while it sustains a robust human resources ticketing system to enhance the efficiency of HR processes.

Every human resource department wants its employees happy since it improves the operational efficiency of the company and also elevates growth. Human resource departments bridge the gap between employees and management. Apart from essential managerial tasks, HR reps are also required to look after several administrative tasks such as recruitment, training, and engagement of employees. As the challenges involved in HR management continue to evolve, a robust software system is necessary to empower the effective management of human resources.

Wowdesk’s HR helpdesk software brings together all the HR-related queries into an intuitive, single interface for seamless management. Regardless of how big or small a request is, the HR helpdesk system from Wowdesk handles everything evenly to empower internal helpdesk efficiency and maximize the impact of the resources. Rather than scheduling meetings with employees, this powerful tool enables HR departments to resolve all the queries from a single dashboard, saving them adequate time and effort to focus on more important things such as hiring talented resources, introducing effective training and orientation, and explore the untapped areas of performance assessment.

Quick and seamless information sharing within organizations allow HR reps to ensure an adequate turnaround time for answering employee queries. Wowdesk empowers a two-way feedback flow within organizations, where not only employees can share their concerns and opinions but even HR reps can promptly and efficiently share performance feedback directly with the employees.

Being a cutting-edge HR ticketing system empowered by artificial intelligence, it allows organizations to automate ticket assignment to simplify the ticketing process. Wowdesk enables management to measure key metrics such as employee performance, query resolution speed, employee engagement, employee satisfaction, and more. It also encourages self-service by automatically suggesting articles to employees related to their ticket issues, cutting down more time on the query resolution.


About the Company
Wowdesk offers enterprise-level help desk software empowered with AI to help businesses offer an impeccable customer experience. It empowers support teams with an omnichannel SaaS help desk system and also helps organizations to improve business productivity by streamlining information sharing within organizations.
For more information regarding Wowdesk’s HR helpdesk software, you can get in touch with us through email at [email protected] or contact us.
https://wowdesk.com/