The service is offered in partnership with UNIQA Asigurari via Marsh Broker Insurance and Reinsurance Broker, and can be purchased for any Flanco phone, tablet or laptop. The insurance policies can be concluded on-site in the Flanco network of stores throughout the country at the time of purchase for a 12 or 24 month period.
"Over the past few years, we've seen a clear trend for our customers to focus on state-of-the-art products and top specs capable of making their lives easier and more beautiful even if they involve a higher investment," says Catalin Croitoru, Flanco Retail Purchasing Director. "We are talking about all product categories, but the trend is particularly noticeable for smartphones, laptops and tablets. As high investment also involves a degree of risk, we have decided to respond to our customers' expectations through a dedicated insurance service. "
The insurance available in Flanco stores covers two of the most common risks: accidental damage, in which case the insurer either repairs or replaces the product with a new one, and theft in serious circumstances - whether it is burglary or dispossession through threats or violence, in which case the appliance is replaced. In both situations, the accessories supplied with the purchased product are also replaced. The insurance is valid even if the incidents occurred outside the territory of Romania, anywhere in the world, within 30 consecutive days from the moment of leaving the country.
"We want to develop products that meet the real needs we identify among potential customers. The Flanco partnership corresponds to our strategic orientation, offering customers the ability to protect their mobile phone, laptop or tablet against accidental damage or theft by making insurance, these devices being often prone to such risks. We have also been pleased to see that we have met a stringent need for our customers, as confirmed by the success of our offer: over 6,500 insurance sold in the first 6 months of launch, "said Nadia Pietreanu, Marketing and Sales Development Strategy , UNIQA Asigurari.
Another novelty brought by Flanco and UNIQA Asigurari is the availability of the service including for legal entities. "We implemented the insurance service in February, and after a test period, we chose to extend it to the entire client portfolio. Phones, laptops and tablets are today essential tools and an important resource for any business. Thus, we made the decision to offer the possibility of concluding an insurance policy, including companies that purchase electro-IT equipment for employees, "said Catalin Croitoru.
About Flanco: Flanco is the most efficient domestic retailer of IT & C, electronics and home appliances. With more than 1400 employees, the company owns a network of 128 stores, located in the most important shopping areas in 91 cities.
For more information, please visit https://www.flanco.ro/asigurare or the Facebook and Linkedin pages