The Supervisor Academy enables organisations to sustainably improve operating results by developing High Performance Supervisors. Growing supervisor skills and improving daily management habits is the key to unlocking better process and people performance in operations. By investing in practical supervisor skills training and coaching, organisations can boost product and service quality and delivery, and improve productivity of people and equipment, whilst keeping front-line teams safe and engaged.
As a Global Partner of the TWI Institute (New York), the Supervisor Academy draws on over 70 years of practical leadership development expertise. This is passed on through the rigorous Training within Industry Master Trainer development program, which involves years of rigorous training and mentoring, as well as practical application and coaching of the leadership skills in manufacturing and service operations.
TWI leadership skills taught at the Supervisor Academy include:
• Job Instruction (skill in stabilising processes),
• Job Methods (skill in improving processes),
• Job Relations (skill in leading people),
• Job Safety (skill in reducing risks in people and processes), and
• Problem Solving (root-cause analysis and elimination for complex problems).
The Supervisor Academy also offers a carefully selected additional skills training programs, which complement the TWI skills and enhance supervisors’ ability to achieve exceptional process and people performance, including:
• Leader Standard Work (skill in optimising time and resources),
• Toyota Kata Coaching (skill in aligning and accelerating team improvement),
• Managing Lean Production (skill in building stable, reliable process performance), and
• Six Sigma Greenbelt (skill in leading and improving with data).
All courses follow the time-proven Training within Industry format, which combines short bursts of class-room learning with extended hand-on application to solve real problems in the supervisors’ workplaces. By solving problems and improving process and people performance under the guidance of experienced Supervisor Academy coaches, participants quickly develop new skills and habits which become embedded in daily operating routines and deliver lasting improvement.
The Supervisor Academy’s Master Trainer and High Performance Coach, Denis Becker, is a mentee of TWI Senior Master Trainer Patrick Graupp, who taught and practised Training within Industry (TWI) skills for over 20 years at Sanyo, a Japanese manufacturer.
Denis is a highly experienced business transformation coach and TWI practitioner, having practised and taught TWI as process engineering manager for a UK manufacturer, corporate head of global operations excellence, as program manager of a post-acquisition company integration, and with clients across many industries. He has taught and coached supervisors and teams across Latin America, Europe and Asia.
All Supervisor Academy trainers and coaches are certified in Training within Industry methods and have extensive experience in applying them to improve people and operations performance.

About
The Supervisor Academy helps organisations in managing rapid culture change. We develop your supervisors and middle managers so you can build your competitive edge by accelerating the pace of process improvement. We work with you, hands-on, to achieve outstanding business results faster by developing exceptional front-line leaders.
We train them in cutting-edge Training within Industry, Lean and leadership methods. We coach them to transform the way they go about their daily work and lead their teams.
So that your business and your supervisors can reach their full potential.
(Supervisor Academy is a registered trademark and trading name of Fastpaced Lean Coaching Ltd)
Contact us by e-mailing [email protected] or visit www.supervisor-academy.org for more details.
Supervisor Academy
Denis Becker
87 St Andrews Road
Southsea
UK
PO5 1ES
07714794807