The WebSmith Group announces an upcoming new free seminar on January 10, 2013 for companies who are suffering from negative reviews online. Because of the latest changes in Google over the last year reviews of company’s performance are prominently displayed on the search results.

Every day people go online searching for products and services when they used to use the Yellow Pages for such results. Hundreds or even thousands of people per month search in the Reno area for things like “Dentist Reno, Chiropractor Sparks, Attorney Carson City”, etc. What is new in this last year is a variety of rating systems that people have filled out regarding their experience with that business, telling others whether it was a good or negative experience.

Unfortunately, some of these reviews have been written by unethical competitors, disgruntled ex-employees or even irrational customers. Some of the results may actually be true but unless these are dealt with, the customer does not know the difference or learn the business’ side of the story. Customers will believe 72% of whatever people say on review sites as discovered by the Nielsen Corporation.

This seminar offered by The WebSmith Group teaches businesses how to deal with these issues and shows businesses how to improve their online reputation in ways that do not break the terms of service with these review sites. The goal here is to develop a 5-Star Reputation and the seminar will show businesses how this is done.

Some companies have resorted to having friends, family, coworkers and associates place phony reviews to try to boost their image. In most cases, review sites like Google, Yelp, Merchant Circle and others have special software programs that know whether these are real or phony reviews. These companies are also contacting those who posted the reviews, whether by email or phone call, to determine the reality and truthfulness of the reviews given. If they find that unethical practices have taken place, it can severely damage the business’s online listing and page rankings.

There is limited seating available for this seminar and tickets can be acquired by going to this page for additional information: 5-Star Reputation Marketing Seminar Although it is free, a ticket must be acquired in order to attend. Additional free seminars and webinars will be offered throughout the year on this subject if you are not able to attend this one.

Visit http://www.thewebsmithgroup.com/schedule-of-webinars/ for more information.

Contact Info
Name: Kelly Smith
Email: [email protected]
Address: 2976 Lida Lane, Sparks NV 89434
Organization: The WebSmith Group
Phone: 7757224949

Source: http://marketersmedia.com/new-free-seminar-announced-teaches-how-to-develop-and-maintain-a-5-star-reputation-online/2786