VoIP numbers are just like regular numbers but they use internet protocol instead of telephonic analogue transmission. VoIP numbers help small businesses as well as large businesses to resolve many communication issues they might be facing with regular phone lines. Some key features of VoIP number systems are:
• Call routing management
Call routing allows navigating or switching to other calls simultaneously. This feature ensures that your business never miss an opportunity to take important calls. It also enables callers to reach all your registered phone numbers, and if it can’t able to reach them the calls are then diverted to voicemail.

• Music on hold
Music on hold features is very beneficial particularly for those businesses who deal with tons of callers. Nobody wants to treat their customers and clients with silence or terrible background noises while they are on hold. This feature provides melodious music or tones to play while your customers wait to be attended by agents.

• Call screening
Call screening is another very essential feature of the VoIP phone system which allows you to screen phone numbers on screen. This way a calling agent can disconnect or forward call to prevent certain numbers from reaching him while he is on the call.

• Conferencing
Despite of having various advantages of these features, some people are not using this feature to the fullest advantage. With this feature, you can monitor and manage a conference call and its members.
The biggest trait of using a VoIP number is that it comes with incredible convenience with a combination of all other advantages together. These numbers are not just beneficial for businesses but also for residential use. One make call to a person far away, i.e. of another country, and will not be charged much.