Besides the usual CRM functions, SSI’s custom CRM development solutions offer to combine modern design with project management features, and an improved integrated ticket system to track and resolve consumer concerns promptly. It also provides special tools that help in auto-importing leads related data from emails. Along with reducing client attrition and cost saving, the new service launched by the CRM development company aims at helping organizations to achieve greater staff satisfaction.

Complicated CRM (DOS-based legacy systems) is also one of the reasons behind lesser productivity and high employee attrition rate in various organizations. These legacy customer relationship management systems work on hundreds of codes and waste the time of customer-facing employees during the busiest hours. The newly launched solutions from Smart Sight Innovations aim at simplifying various processes to make life easy for everyone.

“There are hundreds of tasks that are associated with the completion of a sale. Forms need to be processed; reports need to be generated, disclaimers and documents need to be sent to the customers. Last but not least; invoices need to be generated in compliance with regulations. SSI's advanced CRM solutions can offer relief to the employees by automating most of the tasks. This enables the executives to put their complete focus on the client's pain points and closing leads. The solutions work with most of the reputed payment gateways that can help in processing payments in various currencies," said the official from Mumbai-based IT solutions firm.

The CRM software development company offers a full sphere of services including mobile app development, big data, and IoT powered solutions that can provide the next level eCommerce experience to the customers.