[FORTITUDE VALLEY, 18/09/2017] – DBA Services, a provider of remote SQL Server Support services Australia-based businesses. They offer SQL Server Emergency Support to managed SQL services clients and external customers. The service provides a guaranteed 1-hour response time and may include 2-hours priority support, available on pre-purchased emergency support packages.

Specialist on-call DBAs are available to respond to any emergency support requests. Once the form is submitted, the on-call paging system receives the request, and DBAs respond to the call within the hour.

DBA Services’ SQL Server Emergency support can be purchased through their online ordering system, with no managed SQL Service subscription required.
For ongoing clients who do have Managed SQL Service, they can expect to receive the following additional benefits.

INCLUSIONS:

Priority to Managed Services Clients

Managed SQL service clients receive their priority support email address. The request form is escalated directly to the on-call DBA support, which is guaranteed to respond within an hour.

Round-the-Clock Monitoring

SQL Servers are monitored non-stop, with DBAs on hand to respond to any issues that arise.

SQL Server Troubleshooting and Advice

DBAs handle both simple and complex technical issues and offer professional advice for better SQL Server infrastructure management and implementation. The company also provides monthly reporting that details any incidents received within the month, as well as its recommendations and management findings.

DBA Services’ emergency support aims to prevent productivity and revenue loss resulting from SQL Server outages. SQL Server database infrastructure supports a wide range of critical applications and systems and with continued monitoring and the appropriate emergency support service, downtime can be mitigated.

About DBA Services

DBA Services is a team of Microsoft certified Data Platform specialists providing management, maintenance and support and performance tuning of Microsoft SQL Server environments. The company has over 17 years of experience in managing enterprise-scale database infrastructures, such as Navman, Dominos, QSuper and Fantas. Through their support plans, smaller businesses have access to affordable, high-calibre specialist DBA support services.

For more information about DBA Services, visit the company’s website at https://www.dbaservices.com.au/.