”Don’t fear conflict; embrace it – it’s your job.”
Disputes take place in workplace. They are inevitable. But what is important is Dispute Resolution. Disputes happen due to the presence of people who have different expectations, lack of information, misinformation or poor information, and allowing the emotions to drive the decisions. Dispute is among the major causes of stress for the employees. Due to this fact dispute becomes critical, whether it means avoiding disputes, arguments, lasting disputes or even litigation.
Taking simple steps for resolving the disputes immediately can help prevent several of the workplace disputes from escalating. It is easy to avoid disputes if in the early parts of the discussion steps are taken for diffusing anger and facilitating communication. The dispute resolution can take place by the application of a series of steps in a thoughtful manner. Dispute resolution can be reduce the stress on the employees and several other problems related to health. If the managers act quickly for resolving the issues that exist between the co-workers or between the co-workers and themselves, the claims of bullying and workers’ compensation can be prevented.