Responding to customer inquiries and providing support through various channels, including email, chat, and social media.
Handling returns, exchanges, and other customer service requests to ensure a positive customer experience.
Managing order processing tasks, including order confirmation, tracking, and shipping updates.
Coordinating with suppliers and logistics partners to ensure timely and accurate order fulfillment.
Ensure product details, such as names, descriptions, and specifications, are accurate and up-to-date.
Use high-quality images to showcase products, providing customers with a clear view.
Identify relevant and high-traffic keywords.
Optimize titles, meta descriptions, and URLs.
Optimize site speed for better user experience.
Conducting market research to gather information about competitors, industry trends, and customer preferences.
Analyzing data to identify opportunities for growth and improvement.