Is it really possible to have a passport in hand in 24 hours? Yes, it absolutely is possible according to the staff at Russian Universal Services. They have truly broken the process down to a precise science of steps, documents, payments and shipping. Russian Universal Services assures their clients that as long as they do everything they are supposed to and provide all the information required, they can have a new passport in their hands the next day.

“My grandmother in Russia fell ill suddenly, and my passport was expired. A friend of mine told me about Russian Universal Services, and I stopped by their office the next day. I literally had my passport within 24 hours and was on a plane to see my grandmother just in time,” said a former client. This is the kind of service that is priceless. With all the red tape and complexity of government processes, Russian Universal Services simplifies it into logical steps.

The staff at Russian Universal Services goes over each and every document with a fine-toothed comb before the client leaves the office. If anything is missed, it will delay the process in these time-sensitive situations.

“I had a client who had lost many personal items in a fire and could not provide all the proper identity documents. I wanted desperately to help the client because she needed to get to Russia for a family wedding. She had waited until the last minute due to the fire and now everything was a rush. We figured it out and her passport was delivered the next day!” said a Russian Universal Services staff member. Everyone who works for the agency treats every client as if he or she is the most important. Each situation is a puzzle and the staff member needs to tackle it with enthusiasm particularly when it is a 24-hour turnaround.

Russian Universal Services recommends that all their clients take advantage of the 24-hour policy if they have all of their documentation. It is more work, but it helps the office maintain a steady workflow instead of what can become a dragged-out process.