Rather than charging by the call, No More Phone Tag charges their clients a flat rate, regardless of how many calls their practice receives after hours. They operate medical answering services that offer an economical solution for practices of various types. They are an experienced call center company that offers a virtual receptionist service to a variety of medical practices. They take pride in their experience and skills that any medical practice would fancy, especially for handling calls in the after-hours. They offer customized services and can deliver their client's personalized greetings while ensuring each patient recalls the medical practice they are calling.
Their Founder stated, “When I established No More Phone Tag over twenty years ago, every single answering service was charging per call, per page, per minute, per patch, and per 'everything' fees. I then thought that this was not in order. I also thought that there was the need for us to make it easy to predict our income, say for instance if we handle over 600,000 calls in a month. Our clients also need to have a predictable, consistent budget for call answering services. Consequently, when we started operation on September 1, 1991, we immediately received a huge number of clients courtesy of our 100% flat-rate answering service. We are now known to deliver the best medical practice answering service in the US and beyond.”
Sometime back, telephone answering organizations would bill their clients, charging each phone call made, whether long distance or local. It is disheartening that many answering service companies still have the mentality of per call or minute billing with a raft of hidden charges. The company was founded on the pillar of introducing order into the industry. They charge a standard monthly flat-rate fee regardless of the duration of calls or call volume. Their flat-rate charge is $65 with no hidden charges.
The Founder continued, “We want your customers to undergo a high-quality experience. It is for this reason that we guarantee you that none of your calls will go unanswered. We have a strategy of blending you existing framework with our flat-rate answering service. We also have the potential to port in your fax and phone to eliminate the requirement of a phone system. We promise to handle your customers professionally and cordially. As a leading flat-rate answering services firm, we are committed to serving you well always.”

They will triage their client's calls according to their instructions. If a call is a true emergency, they will ask the patient to call 911 or direct them to the nearest emergency room. For non-urgent calls, the callers will be asked to leave a message with the front desk or requested to call back the next day. In some instances for truly urgent calls (as per the client's definitions), the patient will be asked to leave a message, and an on-call doctor notified to call back shortly.

[b]About No More Phone Tag [/b]
No More Phone Tag offers customized flat rate services which are completely adaptable to different scheduling needs, whether it is weekends, night, or any other time; they can handle a hectic schedule. In case one is out of the office, or they are busy, they don’t need to forward their phone line to a different contact as the company will automatically pick up.