Established in 1991, No More Phone Tag company provides call answering services to both small and large medical organizations in Ohio. The company’s specialty is in connecting customers, medical answering services, property management, virtual phone systems and business communication. No More Phone Tag has embraced the latest technology in its operations, and it is 100% HIPAA compliant.

When speaking about the company's services, the manager, operations said, "Our services are customer-centric and comprehensive. We focus on the well-being of the patients and thus handle emergency cases promptly to make sure that the doctor-on-call responds on time. We use multiple backup numbers to track doctors wherever they may be. Our call answering team comprises of professionals who triage every call correctly and connect patients quickly, while our automated system is advanced in providing customized options that initiate escalation process to guarantee patients a callback.”

The medical answering service answers all calls on the first ring. No one is put on hold, and the service separates urgent calls from non-urgent ones. When a message is of urgency, the physician on call is notified within a few seconds of the call. Of the doctor on call doesn’t respond to the first delivery attempt, the answering service medical initiates the escalation process to guarantee the patient a call back in a short while. The doctor on call can call the patient back through the No More Phone Tag answering service without having to block the caller ID.

Walter Lundstrom, the founder of No More Phone Tag, said, "Our Company’s success is based on our keen understanding of our doctors and patients, our old-fashioned customer service and our most flexible messaging software. Given our diverse client base, we provide bilingual answering services that are trustworthy with stellar customer support. Our services do not come with contracts or lock-ins, we make it easy for prospective clients to get started at rates that are cost-effective.”

No More Phone Tag offers the best answering service for medical office. The company assists doctors to provide the needed balance of attending to as many patients as possible while ensuring that each patient feels prioritized and gets optimal care. With customized call services, the company makes sure only urgent calls get to the doctor on call. When it is critical, the company acts with urgency, but when a phone call does not require immediate attention, a patient leaves a message to be relayed the next business day. It does not matter how many calls or message a doctor gets, the company charges a flat rate for all call services. Patient confidentiality is respected as in adherence to HIPAA laws. After hours on-call answering services for medical officesenable each physician to personalize their escalation process.

About No More Phone Tag

No More Phone Tag is a call answering service company in Ohio that provides medical answering solutions aimed at helping medical staff and patients to communicate swiftly and conveniently.