Westville, Ohio, April 5, 2018 - No More Phone Tag laid the foundation over three decades ago for industry centered live phone answering service. Doctors, practice managers, and other professionals in the medical industry have for a long time needed a phone answering service that understands what they do, as well as how to handle their patients. Traditional answering service does not work in this case because the agents are not medically trained and so will not know what to do in emergency cases. This is the gap No More Phone Tag set out to close those many years ago, and they are still going strong.

Walter Lundstrom, the Founder of No More Phone Tag, explains the difference between his company and the traditional phone answering service, “That the traditional answering service serves a purpose is not in doubt here. The only thing is it does not work so well for the medical personnel and healthcare givers. The call center agents without a medical background cannot assess the pain or illness of a patient or know when a call is an emergency and needs to be forwarded to the doctor. It becomes quite frustrating not only for the patient but the doctor as they are quite helpless especially during the night and holiday or off work hours. Too much precious time is wasted, sometimes resulting in fatalities.”

When considering a medical answering service, it would be a great idea to go through the latest medical service answering reviews and see what others have to say. Reviewing other users’ experiences is an excellent place to start before settling on a service provider. The appropriateness and value of the service to the needs of the company and its customers, costs involved per hour or monthly and such other factors play a role in helping the business owner settle on the best medical phone answering service that best suits their business.

Walter Lundstrom also said that “You cannot get an automated system that would the needs and issues of medical clinics and hospitals. The systems would need to be customizable so to meet the peculiar needs and situations of every medical practice as well as have the ability to separate urgent calls from non-urgent ones and at the same time calming a panicky patient. The system needs to be so good that the doctor feels no worries as the service is 100% accurate and takes a load off his shoulders. Such is the service we have provided at No More Phone Tag, only we use highly trained medical personnel to man the phones and know what to do to assist the doctor and the patients alike. And all this we provide at a fixed monthly flat cost of $65!”

No More Phone Tag is not just a medical answering services agency, but a medical answering services agency with a big difference. No More Phone Tag does not rely on call center staff with no medical background training. Their fully automated service is customized to meet the needs of each one of their clients’ practices. The No More Phone Tag agents are trained to know when to contact the doctor on call in an emergency, with a very clear message. The doctor also gets the forwarded messages from his patients precisely as it was relayed, so there is no misunderstanding. Doctors receive messages through a pager, text, phone call or email, whichever will reach him and get him to respond to his patient through his specially allotted caller ID at the service.

About No More Phone Tag
Based in Westerville, Ohio, the company has been a pioneer in providing automated answering services for doctors and medical practices. The No More Phone Tag service has streamlined the communication between doctors, their offices, and patients.