Service Request Management/Ticketing System/Help desk helps tracking of issues, facility management services, IT issues, etc. Many companies use this software in different departments to check if their services are delivered in an efficient manner.
IOP Technologies has launched the software for service request management which mainly focuses on email based logging. This cloud hosted SAS software application has email based ticket, intuitive usage, SLA, escalations, multi location support, multi-category support, reports and analytics at the click of a button and so on. IOP offers free demo and discount for a limited period of time. Telegram bot is also supported by the system.
To know more about this software, please click here.
Slideshare: http://www.slideshare.net/IOPTechnologiesLLP/service-request-management-system?qid=84aa3f6a-c4e6-4d7c-97b0-b30967602e1f&v=&b=&from_search=1
YouTube: https://www.youtube.com/watch?v=cEIresiqUOI
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