One of the biggest challenges to all types and sizes of repair and maintenance providers is keeping efficient records they rely on to provide the best possible service. CSOne is repair management software that works in the cloud to make it more convenient for every level of the business operation. Cloud access allows employees and technicians to access the program anywhere that there is an internet connection. Information can be accessed and shared quickly and easily to better use of employees, time, and equipment.

CSOne can be accessed using mobile devices. Repair technicians who require information about previous repairs, availability of parts, or who need to report on the services provided can quickly and easily perform these and more functions with the use of their mobile device. In addition to creating and retrieving data on-site, technicians can also incorporate the electronic signature functions to complete each transaction from start to finish while they are still at the repair location.

There are also a number of benefits to the manager solution. The repair management software in the cloud lets managers use Google Maps to locate technicians and determine which one is closest to the customer. All of the functions and features of CSOne are designed specifically for maintenance and repair service providers. Meeting all the requirements of the business becomes a much more effortless task when the precise functions needed are made readily available. Specific repair functions of CSOne include:

• Manage service requests as well as their status
• Prepare quotes, service reports and invoices
• Manage receipt and delivery of defective items
• Manage team sub-contractors
• Manage spare part inventory

CSOne repair management software in the cloud also has functions for maintenance and installation services. No additional software or servers need to be installed so the system can be used immediately with existing computers and internet connection. The system requires no management and users pay only for what they use. This makes CSOne customizable to repair and maintenance businesses of all size.

Incorporating the repair management software in the cloud helps businesses make better use of their resources by always knowing which technician is closest to new repair orders. It reduces the potential for error by making information readily available and providing the needed paperwork to complete the entire repair process from initiation to signature. It is also the most cost-effective to manage a repair service business by paying for the services needed and nothing more.

About Libran Business Systems

Libran Business Systems (http://csone.biz/en/) is located in Tokyo, Japan and is the creator of CSOne software. They have been established since 2006, offering a variety of software systems in Japan. CSOne is a web-based maintenance management system which can be used from any location. The many functions of CSOne include operating as repair management software in the cloud.