Need for Unified Communication Matrix across Enterprises to Drive Growth in UCaaS Market

With cloud-based business delivery models picking up momentum, unified communications as a service (UCaaS) is emerging as a cloud-mediated model to support crucial enterprise functions aligning with operational efficiency, error-free delivery and affordability. These market insights are in sync with a new research report by Adroit Market Research to gauge ongoing development strides, futuristic scope and investment potential.

The global IT UCaaS market industry is coining novel technological innovations which are constantly supporting cloud-adaptability in a cloud-based business ecosystem wherein cloud data traffic is growing enormously. This clearly justifies the reliance on unified communications as a service to enable digital transformation and fortify business outcome and task delivery, thus ensuring hefty revenue potential for the unified communications as a service market in the near future.

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Unified communications as a service is a model of delivery that includes a range of communication services, applications, and collaboration that are delivered via a network by outsourcing through a third-party provider. The UCaaS offers diverse features including Voice over Internet Protocols (VoIP), unified instant messaging, single user interface, updated software systems, flexible device connectivity, and cost-efficient operations. It is expected that the global Unified Communications as a Service (UCaaS) market size is projected to reach USD 31 billion by 2025

Features such as elimination of separate on-premise software deployment, additional resource burden such as IT team support and general down time and overhead prices are all significantly curtailed in cloud-based business models, refurbishing reliance on.

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As communication models now are identified as instant messaging, VoIP calls which also require flexible device connectivity, need for unified communications as a service is more strongly felt. IN terms of application feasibility, UCaaS applications are used extensively as messaging and video conferencing tools. With massive shifts of work functionalities into the remote environment, aligning with remote work practices amidst pandemic outrage, unified communications as a service (UCaaS) is gaining prominence. SIgnificant advances in UCaaS is evident with several market leaders innovating further in terms of test automation framework, DevOps, continuous integration as well as managed and professional services, multi-channel plug-ins and the like, thus ensuring superlative end-user response.

The major players of the global unified communications as a service market are RingCentral, 8x8, LogMeIn, Mitel, Cisco, Vonage, Fuze, Inc., Microsoft, Google, Verizon, BT, Orange S.A., DialPad, StarBlue, Windstream, Alcatel-Lucent Enterprise, and others. The UCaaS market is fragmented with the existence of well-known global and domestic players across the globe. Unified Communication as a Service (UCaaS) market is fragmented with the existence of well-known global and domestic players across the globe.

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Segment Overview of Global Unified Communication as a Service (UCaaS) Market

Component Overview, 2018-2025 (USD Billion)

Telephony
Unified Messaging
Conferencing
Collaboration Platforms and Applications

Industry Vertical Overview, 2018-2025 (USD Billion)

BFSI
Telecom and IT
Consumer Goods & Retail
Healthcare
Public Sector & Utilities
Logistics & Transportation
Travel & Hospitality
Others

Regional Overview, 2018-2025 (USD Billion)

North America
U.S.
Canada
Europe
UK
Germany
France
Rest of Europe
Asia Pacific
China
Japan
India
Rest of Asia-Pacific
Middle East and Africa
UAE
South Africa
Rest of Middle East and Africa
South America
Brazil
Rest of South America

Who should buy this report?

This study is suitable for industry participants and stakeholders in the global UCaaS market. The report will benefit:
Every stakeholder involved in the UCaaS market.
Managers within the Tech companies looking to publish recent and forecasted statistics about the global UCaaS market.
Government organizations, regulatory authorities, policymakers, and organizations looking for investments in trends of global UCaaS market.
Analysts, researchers, educators, strategy managers, and academic institutions looking for insights into the market to determine future strategies.

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About Us:

Adroit Market Research is an India-based business analytics and consulting company. Our target audience is a wide range of corporations, manufacturing companies, product/technology development institutions and industry associations that require understanding of a market’s size, key trends, participants and future outlook of an industry. We intend to become our clients’ knowledge partner and provide them with valuable market insights to help create opportunities that increase their revenues. We follow a code- Explore, Learn and Transform. At our core, we are curious people who love to identify and understand industry patterns, create an insightful study around our findings and churn out money-making roadmaps.

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