PROTECT WHAT WE LOVE
We at Malko are collectors working for collectors.
We started back in 2015 with our main product the Pop! Protectors, and by listening to our clients, we have been improving our product in order to offer the durable different sized protectors we have now.
We are a very small modest brand, but our hopes are to continue to grow by introducing new protectors for different collectibles. Please let us know in the Contact Us section if you have any ideas or suggestions of what our next protector should be.
Like our motto says, we are here to: Serve and Protect!
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds: (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items: (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges: (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:
Malko Protectors
2901 Auburn Rd. Ste.600
Auburn Hills, MI 48326
Shipping:
To return your product, you should mail your product to:
Malko Protectors
2901 Auburn Rd. Ste.600
Auburn Hills, MI 48326
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For more details on our products and services, please feel free to visit us at Pop protectors, nes protectors, Nintendo 64 game case, pop protector 10 inch, funko pop protectors 6 inch