Restaurant managers always emphasize making their restaurant the talk of the town. However, success of your restaurant is much beyond adopting strategies to attract more customers.

Thus, a restaurant manager is always responsible for the smooth functioning of every department within the restaurant.
Sometimes, restaurant managers can also make mistakes. Have at look at some critical mistakes that can be avoided by effectively training the managers -

Getting involved in all tasks
In an attempt to lead, sometimes, the restaurant managers end up being involved in all the restaurant tasks on their own. Thus, it is important to promote the active engagement of the staff, thus ensuring the higher overall productivity and efficiency of the restaurants.

Communication gap
Ineffective communication can be one of the reasons that triggers the loopholes in offering outstanding service to the customers. The restaurant managers who work on promoting effective communication among the staff members can avoid such situations. They can also hold regular meetings just to make sure that every employee is on the same page.

Skipping the training of staff
Undeniably, restaurant managers are solely responsible for the training of staff in a restaurant. Failing may result in poor performance, thus leaving the customer dissatisfied. Either it is about booking of the tables, orders or feedback, the staff has to deal with the customers. Their inability to treat the customers right will make them post negative reviews about the restaurant on social media, thus causing severe damage to the reputation of restaurant. Thus, it is important to provide the staff with proper training in the rules of conduct while dealing with the customers.

Poor design of menu
It is the sole responsibility of the restaurant manager to thoroughly check the menu once it is created. Focus on what can be served easily and look for the technical part of it.

With a great passion for customer service, Mahmoud Hourani has formerly served as a highly sought after restaurant manager. Always emphasizing exemplary customer service and building strong relationship with the customers, he held the ability to perform proactive planning. He ensured to maintain an appropriate inventory, thus providing the staff with adequate tools to serve their guests.

About Mahmoud Hourani
Possessing an extensive expertise in food and beverage industry, Mahmoud Hourani worked as a restaurant manager prior to becoming a truck driver. He has worked with various hotels, fast food, fine dining and pizza shops where he has worked hard to improve the operations and team training. He was highly committed towards providing excellent customer service and cost managem ...