WHITE PLAINS, NEW YORK, Apr. 02, 2024 -- ReachOut, the comprehensive service business software, has unveiled its new and revamped pricing plans. This updated pricing structure marks a significant upgrade from its previous model, introducing five distinct pricing tiers: Free, Standard, Premium, Ultimate, and Enterprise.

The new structure makes sure people pay for what they use. Segmented tiers offer a variety of features at different price points, ensuring businesses of all sizes find the perfect plan. This diverse range caters to both budget-conscious startups and established service companies with complex needs.

Multiple Plans for Multiple Needs

ReachOut's revamped approach offers multiple plans based on a service company's budget and specific requirements. Businesses can choose the tier that best suits their needs, from the Forever Free plan for basic tasks to the Enterprise plan for large-scale operations.

Growth-Focused Pricing

The updated pricing is a testament to ReachOut’s rapid growth over the years, reflecting the evolving needs of the field service market. This ensures companies can scale their ReachOut usage alongside their growing success.
"Since its inception, ReachOut has been dedicated to empowering service businesses through accessible software," says Stephen Cummings, Senior Vice President at Fingent, the parent company of ReachOut. “The new pricing structure builds upon this philosophy, offering a spectrum of options while ensuring everyone can benefit from ReachOut's core features."

Here is the updated pricing model for ReachOut, now in effect.

Free Forever

The cornerstone of ReachOut's pricing structure remains the Free Forever plan. Existing free users can continue utilizing the platform indefinitely, while new users can get started with essential features like work order creation, inspections, calendar management, and invoicing free for life!

This no-cost option allows businesses to experience the power of ReachOut firsthand, with a cap of 25 jobs per month and unlimited users.

Standard

The new Standard plan from ReachOut is designed for small and growing businesses and unlocks an additional set of features to simplify operations and fuel growth, all for just $9 per user per month.

This budget-friendly option extends far beyond the free tier, offering a monthly capacity of 250 jobs, perfect for businesses taking their first steps toward scaling their service operations.

Premium

The Premium plan is the most popular and recommended option by ReachOut, giving users the best value.

Priced at $15 per user per month, the Premium plan offers a compelling value proposition for businesses seeking to elevate their service management capabilities. Its ideally suited for medium-sized service firms seeking to optimize their operations and gain a competitive edge.

This plan goes beyond the features of the standard plan, providing users with a robust set of advanced functionalities, including image capture & tagging, multi-agent work orders, custom reports, job revision, job creation from the mobile app, and more.

Ultimate
ReachOut’s Ultimate plan, priced at $25 per user per month, offers the complete end-to-end service management experience.

Ultimate plan is the perfect solution for large service businesses facing the challenges of managing complex operations, extensive customer interactions, and geographically dispersed teams.

In addition to the robust features of the Premium Plan, the Ultimate Plan unlocks a powerful set of dedicated functionalities, including a customer hub, open APIs, third-party app integrations, and a dedicated account manager.

Enterprise

Large service organizations often require a level of customization that goes beyond pre-defined plans. ReachOut understands this and addresses it head-on with the Enterprise Plan. This plan offers businesses the ability to tailor ReachOut to their specific workflows, business processes, and unique needs.

ReachOut's Enterprise plan delivers extensive customization for businesses seeking advanced features and standalone solutions.

Customers opting for the Enterprise plan can connect with ReachOut’s dedicated support team to tailor the perfect blend of customization and features required, ensuring an appropriate pricing structure.

About ReachOut Suite

ReachOut is a field service management platform that helps digitize and streamline operations for field service companies. ReachOut equips service managers to control field service processes from booking to invoicing and enables field service personnel to simplify their workdays by eliminating paperwork and confusion about job assignments. ReachOut is powered by Fingent.