In an era where instant messaging apps have become vital, a striking comparison emerges. Christianity took 19 centuries to gain 600 million followers, but WhatsApp amassed 700 million users in just 6 years by 2015.
Over the last decade, apps like WhatsApp, Facebook Messenger, and WeChat have revolutionized personal and professional connections, reshaping communication and challenging traditional channels.
As messaging apps thrive, marketers face the challenge of targeting the right audience with the right message at the right time. Businesses must tap into these platforms for enhanced customer engagement, monetization, and retention.
Introducing Conversational Commerce:
Chris Messina coined the term in 2015, describing it as convenient, personalized support via messaging apps. Businesses can offer purchases, support, updates, and more over these platforms.
Why WhatsApp Business?:
Enormous audience: 2 billion users across 180 countries.
Exceptional engagement: 98% message open rate, 90% within 3 seconds.
Customer buy-in: Customers prefer engaging with brands on apps like WhatsApp.
Easy redirection: Messages can guide users to websites or apps.
Industry shift: Over 50 million businesses are using WhatsApp Business.
Netcore's WhatsApp Business Solution:
Consent management: Adhere to WhatsApp's policies for permission-based marketing.
Templates: Choose tailored templates for various scenarios.
Non-transactional messages: Engage customers throughout their journey.
Personalization: Send rich messages with images, GIFs, videos, and more.
Customer journeys: Deliver messages based on user responses across channels.
Data-driven insights: Measure effectiveness with real-time dashboards.
Use Cases for WhatsApp Business:
E-Commerce: Order confirmations, updates, personalized recommendations.
Travel: Ticket details, updates, feedback requests.
Ticketing: Event confirmations, updates, pre-orders.
Food Delivery: Order confirmations, delivery updates, offers.
The surge of messaging apps is a reality brands must embrace. Netcore Cloud's WhatsApp Business Solution redefines customer engagement at scale.
Unlock the potential of WhatsApp Business for your business today!
For more information, Visit: https://netcorecloud.com/