An IT company, whether small or big or of medium scaled is made up of so many different departments. Each department has its own set of activities as well as need of interaction with the internal and external entities. Many of the activities happen in the IT company leads to the meeting or reserving the time and space for the meeting. The appointment reminder system can work as a great tool for any IT Company with its wide range of features to satisfy different needs. It can benefit any and almost all departments of the IT company. Let's check a few use cases.

HR and Recruitment Department
The most pumping department of any IT company is of HR and recruitment. This department used to have maximum communication requirement. If we specifically talk about the man hunting department, then they need to constantly coordinate with the job seeker to fix the interview schedule. An appointment scheduling IVR solution can work as their office assistant. This solution can be programmed with the different available time slots for the interview. A job seeker may interact with the system and select the convenient time for the interview, which will be scheduled further with the notification and confirmation of the interviewer.

The Human Resource Manager usually has many meetings lined up. Sometimes it is with the project managers and sometimes it is with the employees who wish to discuss their issues and concerns. The appointment scheduling IVR system can help HR Manager and executives as well. The employees can use this Interactive Voice Response System and select whom he wish to interact with, let's say with HR manager or executive. Then, based on the available time slots and dates, the employee can schedule a meeting with the HR.

Admin Department
The administrator needs to work with the many 3rd party vendors and distributors in any company and IT company is not an exception here. The appointment scheduling IVRS can be used by the 3rd party vendors to schedule meeting with the administrator of the company.

PR and Marketing Department
The IT company usually meets bunch of people and work with the different news and marketing agencies. Sometimes it is in favor to distribute news, and sometimes these meetings are for hearing the possible collaboration opportunities. The appointment scheduling IVR solution can be part of this department as well, which will allow the people outside the office to schedule the meetings with the PR and marketing representatives.

Shared Resource Allocation
In an IT company, a few resources can be shared and limited. For example, conference room, projector, etc. The appointment scheduling IVR solution can be used to book the resource. Isn't it conflict free and excellent way of shared resource allocation process.

There can be many different use cases of an appointment booking Interactive Voice Response System in an IT company. The major benefits of the system are listed below:
It reduces manual efforts of receptionist and many other executives from discussing with each other and third party for finding the suitable mutual time and schedule a meeting appointment.
It automates the meeting scheduling process internally and externally
It is a software based solution which has a Graphical User Interface. Thus, it can be used by anyone and easily managed and maintained based on their convenience and need.
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