Voicemail to Text Message:

Enter an SMS address in the Cytracom Portal and the Cytracom PBX will send a shorter text message to your device.

Ring Groups:

Enables multiple extensions to be joined as a group, calls may then be routed sequentially or simultaneously to that group.

Find Me (Personal Assistant):

Setup a personal assistant to "find you" at up to five (5) locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension. Callers are asked to "announce themselves", and are offered the option between locations to try the next location, or to leave a message.

Call Hold:

Place calls on hold, and play music or a commercial on hold.

Attended Transfer:

Transfer a call to an extension, group, or phone number AFTER announcing the party being transferred.

Unattended Transfer (Blind Transfer):

Transfer a call to another extension, group, or phone number WITHOUT announcing the party being transferred.

voip phone system