From 2021 to 2026, the global cloud ITSM market is expected to expand at a CAGR of 19.36%.
The increasing transition to cloud-based technology and the convergence of AI-enabled tools with ITSM solutions are two major growth drivers for the industry. The highest market share will be held by the IT and ITeS vertical. IT & telecommunications, healthcare and life sciences, retail & consumer goods, manufacturing, BFSI, media & entertainment, government & public, travel & hospitality, and others, including education and energy & utilities verticals, are all covered in the cloud ITSM sector by vertical. Cloud ITSM technologies and services are expected to be widely adopted in these industries to achieve a variety of benefits, including improved performance, higher return on investment, and cost-effectiveness. The segment of managed services is projected to expand at the fastest rate. Technical skills are needed to maintain and upgrade all software in the cloud ITSM environment, and managed services provide them. Customers' pre- and post-deployment questions and needs are answered by managed services. Managed services provide end-users with software that is tailored to their needs and provides support at any stage of the software's use. By 2024, North America is projected to have the largest market share in the global cloud ITSM market, as the region's cloud ITSM market becomes more competitive. As a result of the increased competition in the cloud ITSM market, service organizations across verticals can turn to professional services to gain a competitive edge. During the forecast period, however, APAC is expected to rise at the fastest pace. A rapid increase in the consideration of cloud ITSM solutions is driving the growth in APAC.
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Cloud Itsm Market report has been categorized as below
By Solution
Service Portfolio Management
Configuration And Change Management
Service Desk Software
Operations And Performance Management
Dashboard, Reporting, And Analytics
By Service
Professional Services
Managed Services
By Organization Size
Small and Mid-Sized Enterprises
Large Enterprises
By Vertical
Retail And Consumer Goods
Media And Entertainment
Banking, Financial Services, And Insurance
It And Telecommunications
Healthcare And Life Sciences
Government And Public Sector
Manufacturing
Energy and Utilities
Travel and Hospitality
Education
By Region
North America
US
Canada
Mexico
Europe
Germany
France
Italy
UK
Rest of Europe
Asia Pacific
Japan
China
India
Australia
Rest of Asia Pacific
Rest of the World
South America
Middle East and Africa
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