North America Hosted PBX Market is expected to reach US$ 10.1 Bn by 2024 from US$ 3.9 Bn in 2016 at CAGR of 12.63% during a forecast period.

North America Hosted PBX Market

North America hosted PBX market is classified by component, service, organization size, vertical, and geography. Based on the component, the market is bifurcated into solutions and services. By services, North America hosted PBX market includes virtual deployment and setup, bandwidth management and optimization, online charging services, emergency call routing services, compliance management services, protocol management services, network traffic management, virtual assistance and support, and configuration and change management. On the basis of organization size, North America hosted PBX market comprises of large enterprises and small and medium-sized enterprises. IT, healthcare, retail, government and public sector, BFSI, education, manufacturing, and others are the various application areas that are considered under the vertical segment of North America hosted PBX market.

Hosted private branch exchange also known as hosted PBX is a telephone exchange system that is built, delivered as well as managed by a third-party service provider. Hosted PBX is usually an IP-based telephony solution that is provisioned and accessed entirely through the Internet. The hosted PBX is also referred to as cloud PBX or hosted voice. The hosted PBX systems in North America offer a wealth of benefits that include low cost, scalability, and redundancy among others. Additionally, these solutions come with standard features comprising of call routing, transfer, call waiting, on-hold music, and more. Hosted solutions are used as they make efficient use of office space, budgets, IT staff, as well as web connectivity.

The hosted PBX services also form one of the most secure of offerings, where the provider has a bestowed interest that protects phone system and keeps it running at its best all throughout the product lifecycle. North America is one of the major markets for hosted PBX where U.S. and Canada are the two major regions profiled under this report. US held the largest share for North America hosted PBX market due to the rise in cloud-based services among network providers as well as the growth of the telecommunication sector.

On the basis of services, Virtual deployment and setup service deploys hosted PBX-based IP telephony through the internet, and the PBX software is hosted and handled by third-party service providers or cloud providers. Virtual deployment and setup, having IP phone provisioning, is the basic and most important aspect of implementing hosted PBX and IP telephony systems. This service assists enterprises in the deployment and set up of complete hosted PBX and IP telephony systems in a cost-effective manner.
Based on Vertical, healthcare vertical is leading in the affecting of hosted PBX solution and associated services, as these solutions and services provide easy communication in providing care to patients. In the healthcare vertical, communication and collaboration among staff members are critical to providing immediate care, which is also a factor driving the adoption of hosted PBX and UCaaS.

In terms of geography, North America is one of the major markets for hosted PBX where U.S. and Canada are the two major regions profiled under this report. US held the largest share for North America hosted PBX market due to the rise in clod based services among network providers as well as the growth of the telecommunication sector.

Key players operates on the market are, Cisco Systems, AT&T, Avaya, XO Communications, Telesystem, OneConnect, InterGlobe Communications, 3CX, BT Group, Mitel Networks, Polycom, Comcast Business, MegaPath, CenturyLink, RingCentral, Star2Star Communications, Nexge Technologies, Nextiva, NovoLink Communications, Datavo.
The scope of North America Hosted PBX Market

North America Hosted PBX Market by Component

• Solutions
• Services
North America Hosted PBX Market by Service

• Virtual Deployment and Setup
• Bandwidth Management and Optimization
• Online Charging Services
• Emergency Call Routing Services
• Compliance Management Services
• Protocol Management Services
• Network Traffic Management
• Virtual Assistance and Support
• Configuration and Change Management
North America Hosted PBX Market by Organization size

• Large Enterprises
• Small and Medium-Sized Enterprises
North America Hosted PBX Market by Vertical

• IT
• Healthcare
• Retail
• Government and Public Sector
• BFSI
• Education
• Manufacturing
North America Hosted PBX Market, By Geography

• North America
• US
• Canada
Key Players operating in North America Hosted PBX Market

• Cisco Systems,
• AT&T,
• Avaya,
• XO Communications ,
• Telesystem,
• OneConnect,
• InterGlobe Communications,
• 3CX, BT Group,
• Mitel Networks,
• Polycom,
• Comcast Business,
• MegaPath,
• CenturyLink,
• RingCentral,
• Star2Star Communications,
• Nexge Technologies,
• Nextiva,
• NovoLink Communications,
• Datavo.
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