Based in USA, and having development and branch offices in Bangladesh, UK, and Hong Kong, REVE Chat is a company that offers Reve Chat software to online business websites. Their REVE Chat software intends to assist online businesses in developing a strong connection with their customers to meet their expectations. Also, their REVE Chat software aims to help retailers become skilled in overwhelming all the inconsistencies in their support services, which in turn support in keeping their brand name pristine.

Speaking of the video chat feature present in the REVE Chat software, the Head of Marketing said, “This feature lets visitors speak to and see the live chat representatives in real time. Each time they require any assistance, they can simply obtain this facility. In the REVE Chat widget, there is a ‘video call’ knob which they can press to make live video calls. Via our online live support software, you can deliver a more tailored experience to your clienteles every time they land on your website.”

REVE Chat uses agent invite and visitor invite as ways of initiating alive chat with website visitors. In agent invite, in the dashboard, the agent can see the number of visitors that are online on the website at a definite time. From there they can click on the ‘Invite’ button, and a chat appeal will be directed to the visitor. In visitor invite, a visitor can start the live chat by filling up a pre-chat form. Once done, a chat request will be directed to the agent which will be displayed in the left side corner of his dashboard. The agent requires accepting the request to begin a chat session.

On why they developed REVE Chat software, the Executive Director said, “Currently, earning a decent standing for an online business is the most problematic and laborious mission to accomplish. All business undertakings that are fruitful today have to struggle a lot to attain the breakthrough and when it comes to online retailing, creating a brand image even becomes more significant. So, to sell your products online, you require building up a virtual brand image of your firm, where there isn't a physical communication between seller and the purchaser. Through this release, we are attempting to explore facts that can help our clients to keep their brand name intact with the use of live chat support software.”

REVE Chat lets online businesses to interact with customers over messaging apps such as Viber. As business owners, all they require to do is making a public account in Viber and then incorporating it with REVE Chat. In instances when their customers will direct messages to the Viber public account, their live chat representative team will accept those messages on the REVE Chat software dashboard itself, and they can answer from there.

About REVE Chat

Based in Singapore, and having development and branch offices in Bangladesh, US, UK, and Hong Kong, REVE Chat is a company that offers live chat software to online business websites.

Contact Information

Corporate Office

Singapore
WCEGA Tower, 21 Bukit Batok Crescent,
Unit 15- 84, Singapore 658065
T: skype: +65 3157 5040

Regional Offices

Bangladesh
REVE Centre, Plot-94, Purbachal Express Highway, Dumni,
Khilkhet, Dhaka, Bangladesh.

Hong Kong
Boss Commercial Centre, Unit No 9-05, 28
Ferry Street Kowloon, Hong Kong
T: +852 2332 8755

India
D 185, B&C, Okhla Industrial Area
Phase 1 New Delhi 110 020, India
T: +91 11 40554791

USA
Latitude Brickell Centre
175 SW 7th Street, Suite
1900, Miami, Florida – 33130 USA
T+ 1 305 704 4612
F+ 1 305 704 4613

The UK
27 Old Gloucester Street
London, WC1N 3AX.