Punyam.com, one of the largest ISO Consultancy Company in India has added one more feather to its cap by including new service - ISO 10002:2018 Consultancy, by providing complete guidance for system implementation training and documentation, audit and certification

ISO 10002:2018 is an international standard provides guidance in defining and implementing processes to monitor and measure complaint handling in organization.

ISO 10002 Consultant team of Punyam.com will help organization understand the structure of the standard, how it's affect the organization's quality management system by providing system awareness and auditor training. Along with effective system implementation, the company has committed to provide proper documentation during this consultancy service.

Punyam.com has aim to provide effective complaint handling system implementation with ISO 10002:2018 certification in India and rest of the world. By join hands with Global Manager Group, Punyam has designed and sell ready-to-use ISO 10002:2018 documentation kit to implement fast and effective documentation of quality management system.

Steps Followed by Punyam for Achieving ISO 10002 Certification

1. Micro-level survey for each and every activity of the organisation and preparation of a detailed Gap Analysis report,
2. Preparation of applicable documents as required by ISO 10002:2018 based on the detailed study of all activities of the organisation.
3. Provide ISO 10002 awareness training to all levels of employees within the organisation.
4. Conduct internal audit to check readiness for the ISO 10002:2018 certification.
5. Take corrective actions for non-conformities.
6. Apply for ISO 10002:2018 Certification.
7. Avail pre-certification audit of certifying body.
8. Take actions on suggestions given by them.
9. Final audit by certifying body.
10. Take corrective actions on the non-conformities to the satisfaction of the certifying body.
11. Get certified for ISO 10002:2018.

About Punyam.com - India

Punyam.com, a leading ISO consultancy company in India has provided ISO implementation, documentation, auditor training as well as management training. Punyam has implemented ISO 9001, ISO 10002, ISO14001, ISO 45001, ISO 22000, ISO 15189, ISO 17020, ISO 17024, ISO 13485, SA8000, FSSC 22000, BRC, GMP, CE mark and more food and associated quality standards in food organizations since 1991. Punyam has small and big size manufactures and services provider organizations as a list of satisfied clients in India.