Heights Global Tech will provide reliable and efficient IT consulting services. The company has launched and revamped their current corporate site and will help new and old business to opt for a leaner and productive business operation. The company has got 20 years of experience in implementing customized IT consulting services in Virginia and aim to resolve the major business issues faced by the companies to achieve their quarterly business targets.
The company acts as a one-stop shop and provides strategic technology services through end-to-end solution site ranging from consulting, training, and service outsourcing through commercial entities. The organization can mobilize the right people and aim to deploy skills and technologies to help the company improve performance in many areas including service management, quality management, and service desk optimization.
We asked them many questions and they responded by answering them one by one.
Reporter: Can you tell us about your company mission and value proposition?
Official: Yes, We are committed to provide customers with a one-stop IT solution. We share knowledge and try to understand the potholes in the current IT strategy to make it more productive, lean, and agile with state-of-the-art IT infrastructure and consulting services. We are flexible and market ready to intercept future changes and add them proactively in the IT strategy of our business clients to help them become future ready and increase productivity.
Reporter: Can you tell us more about your services?
Official: Yes, we evaluate current IT technologies and aim to modify or revamp the same with the single goal to increase profitability and productivity without compromising quality. Our aim is to reduce operational cost also. We deal in IT contract lifestyle management, performance management, vendor and risk management, customer service management, knowledge management, and quality management system.
We can also build customized training based on company’s specific goals. We provide customer service training, quality training, and IT service management training, vendor and performance management training, and outsourcing services. We can customize the IT support needs as per the site’s organization and budget. The company has the Infrastructure to support customer onsite and offshore also. We also provide after-hour and weekend support to help our clients reduce issues; improve the bottom line and customer satisfaction.
We provide real-time statistics through customized and user-friendly dashboard plus reports for all channels.
To know more about us, please contact us at http://www.heightsglobaltech.com