With the fast growing era and the rapid overgrowth of digital marketing, it turns necessary to build a healthy client- customer relations by adopting that are of influence and latest trends in technologies. A model used to manage and analyze relationship between the customer as well as company. An array of text used to organize, synchronize and manipulate customer related data for sales of marketing.

Why Employ CRM consultants?

Cost of acquiring a new customer is 5-10 times greater than retaining an existing one.

The rate at which a company loses its existing customer is increased to 50% in last five years.

It is easy to increase profit and revenue by 100% even if only 5% of the customers of the company are retained.

Objectives of CRM

Increase in customer loyalty, which on a whole increases the average revenue per user as well as the company witnesses elevation in purchase frequency.

Turn customers to advocates which is a result of high retention rate and the rate of amount spend in comparison to new other customers.

An increment in the amount of sales, or upgrades of existing products by the customers.

Reduction in marketing expenses, direct selling cost thereby making the entire business cost effective.

Benefits of CRM Consultancy

A single place to keep information pertaining to clients: ​Easy to store and update all information.

Each member is capable of seeing the point of communication with your client: Along with this, the nature can be also notified . Does the client need a follow up or your relationship needs refining.

Risk: ​CRM are helpful in notifying the factors related to success and driving concerns related to risk factors in a way helping to reduce overall risk involved. They are highly experienced professional and they provide the best possible advice to their clients.

Analyze: ​The consultants are engaged in analyzing every aspect of the customers and their relationship with clients. They employ effective tools and implement
measures to identify the channels, Interaction medium and also people profitable to the company. They aim at providing maximum customer satisfaction.

Change: ​Within the influence of implementation, the ​CRM Consultancy ​is engaged in providing necessary training to employees to ensure maximum work. They train professional to enable them to use the software effectively and also ensure development of skilled to enhance customer support.

CRM Services

Technologies has now tremendously changed and with it the expectations of customers has increased. They expect with a second response and to meet the pace of transaction, hyperactive human interaction turns necessary. ​CRM Services ​cope with the desire if the customers leveraging models to enhance client customer Interaction. They aim at enabling clients to increase sales with better relationship with customer. To be precise they offer the following:

Keep a time to time track of every opportunity.

Delivery of hassle free experience at all commercial points

Enhance relationship between customer, partners and employee.

Smarter service delivery for effective customer Excellency.

CRM services​are a whole bunch of tactics employed by agencies today to drive maximum benefit out of their business along with higher customer satisfaction.

Address:
Fourtek IT solutions
B86, Sector 60, Noida ( U.P.) 201301 India
Land Line no.: 0120-4284526, 0120-4151299
Email ID: [email protected]
URL: http://www.fourtek.com