Telemarketing offers a platform for businesses to promote and sell their business products and services as a marketing strategy. It is vital for any business to market their products or services so that they may stand out in the market especially in these times of competitiveness. Every business wants to get noticed and make sales in order to flourish and that is why they need telemarketing as a tool to help them achieve just that. Forrest Marketing Group is one such company that offers telemarketing solution believed to drive your business in making profit.

Forrest Marketing Group (FMG) is comprised of an expert sales team that spearheaded the company to becoming the highest quality outsourced telemarketing company in all of Australia. Every year, FMG unearth current sales opportunities that give rise to millions of dollars of new business for their clients. Telemarketing requires specialist experts to supersede the gate keeper and cosset the decision maker. FMG claims that their sales agents specialize in generating sales leads and are expert at stirring up conversations as well as spotting new opportunities. All the FMG sales agents are based in their Sydney office and are managed by their highly trained, professional management team.

FMG affirm that their priority is growing your brand which is their main reason for recruiting only those who’ve attained their high standards and offering them continuous training and support to enhance their abilities. They continue stating that their mature and skilled staff works well together, most of them having worked at the company for many years building a stable, high performance team that conveys the same results for their clients. This is why clients prefer working with FMG in the first place.In addition, they also guarantee to provide a full range of appointment setting, call center, lead generation, telemarketing and customer service solutions to companies all over Australia.

Forrest Marketing Group was awarded the Local Business Award 2013, winning the Business of the Year and Outstanding Professional Services.

FMG offers 4 stages of telemarketing solutions namely find, connect, convert and service. Find is where they try and connect your business to new clients by setting appointments either a phone appointment on the outbound call center of a face-to-face meet up. Connect is where they link you to prospects for database management surveys and marketing researches. Convert stage is the sales segment where they sell your company products, event bookings, membership sales, catalog sales and other sales as well. Service which is the final stage entails the conduct of satisfaction surveys, data entry, product recalls and account receivables, and customer reactivation among others.

From an interview we conducted, this is what Todd Eagles, a client at FMG has to say, “FMG has provided resourcing support for our B2B advancement strategy. The team adjusted well to our ever evolving requirements via their involving campaign management. Their focus on continuous development and quality assures us that our brand is well represented.”