The summer holidays are going to commence, with an incredible number of us heading abroad. However, whiling away several hours in a busy airport terminal while looking forward to news of a delayed or cancelled departure isn't just how most people want to start their holiday, least of most with small children in tow.
However, if delay runs beyond three hours, or your flight is cancelled, and you are departing from an airport within the EU or on a flight outside Europe, but on an EU airline, you may be entitled to compensation of up to £424 as well as a reasonable amount of drink and food, plus accommodation and transport, where necessary.
The amount of compensation doesn't relate to the cost of your flight, however the distance of your flight: £250 for journeys up to 1,500km, £400 for trips between 1,500-3,500km and £540 for anything beyond that.
This means that airlines must compensate travellers for delays of more than 3 hours, arriving at their vacation spot for delays caused by something within the airline’s control, even technical faults. This includes all such flights, irrespective of whether as a package or not, but claims are in the airline not the tour operator.
Everyone has a story about a holiday that's ended up disastrously wrong – food poisoning, delayed and cancelled flights, poor accommodation and unruly neighbours. A lot of people don't understand however that they may be entitled to compensation for their troubles. You cannot claim if you have made a bad decision, you didn’t enjoy your holiday or you got unlucky with the weather. If nevertheless the package tour operator or one of their representatives is to blame, you may be eligible to claim compensation.
You can even claim for enough time spends resolving any problems on your holiday. The essential idea here is to claim the difference in value between the holiday you paid for and the one you received. In the event that you had to invest money throughout your holiday as the result of the tour operators failings you ought to be entitled to get this money back. This might include expenditure on food if the meals provided were inedible or accommodation if that provided was uninhabitable. The replacements must be of an equal value to those booked.
If the flight continues to be delayed or cancelled and you intend to know if you are entitled to compensation, submit your claim with Flights Claim. We can help you get the claim for holiday delay compensation without creating a headache in your routine.