Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading IT company. The company has announced to offer call center services to its global customers. Earlier, the company had started this service for only Indian call centers. However, recently, the spokesperson of the company announced that this service will be available for worldwide businesses and call centers.

As per the shared details, the company has an omnichannel call center solution, which is loaded with a wide array of features. Moreover, it is a cloud call center solution. Thus, businesses or call centers that use this service can take advantage of a cloud solution as well as an omnichannel call center software solution with unified communication.

The company also announced to offer the “Pay As You Go” model. According to this announcement, the customers of the company only need to pay for their usage, which will help them leverage various advantages.
The company will offer all simple to advanced features to the users of this call center services such as different auto dialers and manual dialer, different call routing rules, graphical and standard reports, supervisory features, etc. Moreover, it also supports various advanced add-ons such as data verification, broadcasting, agent screen capture, etc.

“We are excited to share that now onwards, our call center services will be available to all different call centers, businesses, and enterprises all across the globe. They can opt for a monthly subscription model for the total number of agents they want to use. We will make all the required arrangements and give them the advanced and competitive cloud call center software”, shared spokesperson of the company.

As per the shared details, all different industry verticals can use this offered cloud call center services such as:

• Call centers
• BPOs
• Customer care centers
• KPOs
• Hospitality
• Healthcare
• Finance and banking
• Travel and tourism
• Concierge
• Telecommunication
• Business
• And many more

As per the shared details, the company assures 99% of service level agreement (SLA) for customers. It will also configure load balancing and failover services for its clients to make sure they use maximum uptime for its clients.

About Elision Technologies Pvt. Ltd

It is an IT company based out of Ahmedabad, Gujarat, India. It also has offices in Mumbai and Delhi. It has international offices in the USA, the UK, and Mexico. The company has been offering various unified communication solutions for more than 12 years such as call center software, IVR system, multi tenant IP PBX software, click2call, missed call solution, etc. The company also has been offering various services in different VoIP technologies and other open source solutions. The company has now launched cloud call center services, which will be made available to global clients. An official webpage is also launched to provide complete details. You can review it here: https://www.elisiontec.com/cloud-call-center-service-saas/