The Role Of A2P Messages In Enhancing Customer Engagement


Posted January 27, 2021 by BankaiGroup

Businesses must know how to use A2P messaging services to enhance customer engagement. Lets look at 5 tips to bear in mind while using A2P message service.

 
Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as they are constantly flooded with content. There is a high chance that your posts get overlooked.

Concise language and accurate platform are crucial for a business while communicating important information to their clients. One of the reliable ways is A2P messaging. Business entities across different domains are employing A2P SMS as a default channel for marketing communications, employee engagement, sending notifications, alert, and reminders.

What is A2P messaging?
The process of sending a text message from an application to a subscribed mobile user, typically by means of an SMS sending service is Application-to-Person messaging. Unlike Person-to-Person (P2P) SMS, all engagement messages are initiated by an SMS sender online through an app, and not the sender’s mobile phone. The A2P messages can also be sent from a mobile subscriber to a web-based application, allowing the customers to easily respond and share queries with the business.
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Issued By BankaiGroup
Phone 7187138417
Business Address 100 Quentin Roosevelt Blvd, Suite 503, Garden City
Country United States
Categories Software , Technology , Telecom
Last Updated January 27, 2021