Gone are the days when a mere desk phone was enough to run an organization. Today’s businesses need to have a global outlook to survive in this highly competitive market and one of the most important things for reaching out to people the world over is by employing varied modes of communication. This makes Unified Communications (UC) solutions absolutely vital for the success of businesses.

UC is an amalgamation of asynchronous and real-time communication tools which help businesses enhance their internal as well as external interactions. Collaboration between colleagues is as important as communication with clients, thus making an all-inclusive solution the need of the hour for businesses looking to broaden their horizons.

The global Unified Communications market is expected to be worth $167.1 billion by the year 2025, growing at a CAGR of 16.8%, according to a report by Grand View Research. Rapid virtualization of devices and data, a growing prominence for Unified Communications as a Service (UCaaS) as well as the changing workforce dynamics are some of the reasons for the rise in the adoption of UC in enterprises, as per the research.

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